Privacy

Last updated October 13, 2026

You can listen to TwinEagles Radio without an account and without telling us anything. This page explains what the website collects when you use its features, which cookies are used, and how to have your information removed. It covers twineaglesradio.net. The listener app has its own privacy page.

1. Who we are

TwinEagles Radio is an internet radio station run by Twin Eagles Broadcasting, Clarks, Nebraska, with an office in Sioux City, Iowa. "We" and "us" on this page mean the station.

2. What we collect and why

We only collect what you type into a form or what a feature needs to work.

When you…	We keep	Why
Create a listener account	Username, email address, a scrambled (hashed) password, your profile details and game scores	To sign you in, show leaderboards and reset a forgotten password
Request a song or send a shout-out	The name, song and message you type, an email address if you add one, and your IP address	So the DJ can play it and reply, and to block repeat spam
Chat, post on a listener wall or the Swap Shop	Your display name, message, and any contact details you choose to publish	To show your post; Swap Shop listings expire on their own
Sign up for the weekly email	Your email address and when you confirmed it	To send the weekly update. Every email has an unsubscribe link.
Submit music, apply to DJ, or ask about advertising	What you type in the form, including any photo, audio and links	To review it and get back to you
Open a support ticket or report a bug	Your email, your message and basic technical details about your browser	To answer and fix the problem
Call in to a live show	Your name or number as shown to the DJ, and the call audio if the show is recorded	To put you on air. Calls may be broadcast and recorded.
Vote on a song, an idea or an indie artist	Your vote and a random ID made by your browser, never your name	To count one vote per person
Turn on push alerts	The push address your browser gives us	To send the alerts you asked for. Turning them off deletes it.

Like every website, ours receives your IP address with each request. Our web host keeps standard server logs for security. The audio stream is served by our streaming provider (AzuraCast on Asura Hosting), which counts listeners and records which app or browser is listening. We use those totals, which do not identify you, for royalty reporting and to tell sponsors how many people listen.

3. Cookies, analytics and ads

The website itself does not set tracking cookies. Signing in uses a token stored in your browser, not a cookie. Two Google services do use cookies:

Google Analytics counts visits, pages viewed and roughly where visitors are (city level), so we know which pages people use. Google's own privacy policy applies: policies.google.com/privacy.
Google AdSense shows ads on some pages. Google and its partners use cookies to show ads based on your visits to this and other websites. You can turn off personalised ads at adssettings.google.com, or opt out of many third-party ad cookies at aboutads.info/choices. How Google uses this information: policies.google.com/technologies/partner-sites.

You can block or delete cookies in your browser settings; the site and the stream keep working without them. The pop-out player, the embeddable player and the listener app carry no ads.

4. Kept only in your browser

Some settings never leave your device: your volume, stream quality, the shows you follow without an account, songs you have voted on, game themes and progress, and which notices you have closed. Clearing your browser's site data removes them.

Station staff and volunteer DJs see what you send through the station's own software. Our web host stores it in the United States. We do not sell your information or share it with advertisers. We give it to someone else only when the law requires it, or to protect listeners or the station from fraud or abuse.

Some things are public because that is their purpose: chat messages, approved wall posts, Swap Shop listings, indie artist profiles, leaderboard names and contest winners (first name and last initial).

6. How long we keep it

Accounts: until you ask us to delete yours.
Requests, shout-outs, votes and contest entries: until staff clear them.
Support tickets, DJ applications and music submissions: as long as they are useful, and deleted on request.
Server logs and backups: backups are replaced after 14 days.

7. Your choices and rights

You can ask us to show you, correct or delete what we hold about you, and we will do it within 30 days. Email web@twineaglesradio.net with the name or email address you used. You can unsubscribe from the weekly email with the link in any issue. Depending on where you live (for example Nebraska, Iowa, California or the EU), you may have further rights; we honour them whether or not the law strictly applies to a station our size.

8. Children

The station is for a general audience and is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has sent us information, email us and we will delete it. Contests have their own age limits; see the contest rules.

9. Contact and changes

Questions or requests: web@twineaglesradio.net, or open a ticket on the Support page. If we change this policy, the date at the top changes, and a big change is announced on the homepage.